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Home/Privacy Policy

Privacy Policy

LAST UPDATED: 8 OCTOBER 2026

This Privacy Policy describes how Sysniaga ("we", "us" or "our") collects, uses and discloses your personal information when you visit sysniaga.com or engage our services.

1. Who We Are

Sys Niaga Marketing (Registration No. 202003290079 (LA0025124-X)), trading as Sysniaga, operating in Malaysia.

2. What Data We Collect

Personal data: when you contact us (for example on WhatsApp, by phone, by email or through a form on this website) or engage our services, we may collect your name, phone number, email address and business details. We only collect what we need to respond to your enquiry or deliver your service.

Usage data: when you visit our website we collect information such as the pages you visit, the time and duration of your visit, your browser and device type, and an approximate location derived from your IP address. We use Google Analytics for this, together with our own visit counter, which records pages, visit times and which contact buttons are pressed. Our own counter uses no cookies and stores no IP address: it keeps two random IDs in your browser storage so that repeat visits can be counted.

3. Cookies

We use cookies and similar technologies to keep the website working (for example, remembering that you have already seen the intro) and to understand how visitors use it (Google Analytics). You can set your browser to refuse cookies; some parts of the website may then not work as intended.

4. How We Use Your Data

We do not sell your personal data.

  • To respond to your enquiries and provide the services you request.
  • To manage your projects, invoices and communications with you.
  • To improve our website and services.
  • To comply with legal obligations where required.

5. Sharing Your Data

  • Service providers we use to run our business, such as hosting, analytics, messaging and invoicing tools.
  • Platforms you ask us to work with on your behalf, such as Google Ads, Google Business Profile, Facebook and TikTok.
  • Legal authorities, if required by law or to protect our legal rights.

6. Data Retention

We keep personal data only as long as needed for the purposes in this policy, or as required by law. When it is no longer needed, we delete or anonymise it.

7. Data Transfer

Some of our service providers process data outside Malaysia. Where this happens, we take reasonable steps to make sure your data stays protected.

8. Your Rights

Subject to the Personal Data Protection Act 2010 and other applicable law, you may ask to access or correct the personal data we hold about you, ask us to delete it where we have no legitimate reason to keep it, or object to how we use it. Contact us using the details below.

9. Security

We use reasonable technical and organisational measures to protect your personal data. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Children

Our services are not directed at anyone under the age of 13, and we do not knowingly collect their personal data.

11. Links to Other Websites

Our website links to other websites, including our clients’ websites in our portfolio. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it last changed.

13. Contact Us

Email: sysniaga@gmail.com

WhatsApp: 010-511 5918 (Mon–Sun, 10am–6pm)

Website: sysniaga.com/book-a-call

Terms & Conditions · Privacy Policy · Terms of Service

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